FAQ

A consultation before your booked appointment is optional and is entirely down to choice. This is not a requirement, as we will go through everything step-by-step at your appointment. However, consultations are available for those that would feel more comfortable having one. These appointments are up to 30 minutes long and cost £20. Alternatively, you may have a free virtual consultation.

Feel free to ask questions before your appointment via email/Instagram/Facebook.

Yes, the strictest hygiene and sterilisation standards are followed and single use pre-packed, sterile needle cartridges are used for each client.

We only use pigments, which meet the highest safety standards – and a patch test is performed before treatment.

Unfortunately, we do not offer this treatment to pregnant or breastfeeding women. This is due to the risk of infection; although this is unlikely, we will not take the risk.

Safety comes first over everything.

OPTIONAL PRE-CONSULTATION

You can choose a consultation before your scheduled appointment. This is not a requirement because we will go through everything step by step at your appointment. However, consultations are available for those that would feel more comfortable having one. These appointments are up to 30 minutes long and cost £20.

Feel free to ask questions before your appointment via email/Instagram/Facebook.

BOOKING

Upon booking, a £50 booking fee is required to secure your appointment. The booking system will refer to this as a 'deposit'. The booking fee is redeemable against the end cost of the treatment. However, the booking fee is non-refundable and non-transferable.

(Please refer to terms and conditions for more information).

PATCH TEST

A patch test must be carried out a minimum of 48hours before the booked treatment. The patch test will be posted to you. However, a patch test can be completed at the salon if preferred. The patch test package will include pre-care advice, a patch test, instructions, medical information, contra-indications etc. The form must be signed and returned to your technician at your appointment.

CONSULTATION

Upon arrival, you will be given a consultation form. This form will inform you of the ins and out of permanent makeup. This form will also collect personal information, medical history and consent for the treatment.

A verbal consultation will also take place within the treatment room, we will go through the treatment step by step, and you will be able to ask any questions you may have.

Each treatment step will be explained thoroughly to help ease any nerves you may have.

PRE-DRAW DESIGN

The pre-draw is where we will discuss the desired outcome from shape /style and pigment colour choice. The pre-draw is extremely important and may take up to an hour to complete. This part of your treatment is a meticulous process based on your facial dimensions, symmetry and desired outcome.

Remember, your eyebrows are sisters and not twins. A good point to be aware of is that no two sides on one face are symmetrical. However, we will do our best to achieve as much symmetry as possible.

It is advised to be as honest and transparent as possible during this process; after all, they are your eyebrows, and we want you to be 100% happy.

It is also essential to know that the tattoo will shrink 10-20% once healed; this is something to factor in whilst completing the pre-draw; we always advise going slightly bigger to counteract this.

We want to reassure you that NO tattooing will occur until you are 100% satisfied with the pre-draw shape and pigment colour.

TREATMENT

Once you are 100% happy with the pre-draw and shape, we will begin the tattoo process and talk you through each step.

Be prepared for the colour intensity to be significantly sharper and darker immediately after the treatment. This will subside and become 20-40% lighter as the skin heals. This process can take up to 7-14 days.

AFTERCARE

As your treatment ends, we will go through your aftercare in detail, and any questions can be answered at this point.

An aftercare leaflet and aftercare products will also be provided for you to take home with you to refer back to.

Each aftercare step plays an important role; it is essential to follow the aftercare strictly to achieve optimum results.

RE-TOUCH SESSION

Included in your treatment is one re-touch session. The re-touch session will be booked for 6-8 weeks from the initial session. This session is to make any necessary changes that are needed. In some cases, some clients may require a third session (mainly oily skin types) or if the aftercare hasn’t been followed correctly.

Any additional re-touch sessions must be completed within 6-12 weeks from the last session and cost £35.

(If this is out of the 12-week mark, this will be charged at an annual top-up price).

Although this depends on every individual's pain threshold, most people report being comfortable.

Redheads and blondes and those with sensitive skin may experience more swelling and redness than darker skin types.

Pre-care advice plays a vital role in the healed results and safety of your treatment; therefore, it is essential to follow the pre-care advice to achieve optimal results.

You may wear your everyday makeup on the day of your appointment if you wish to achieve something similar.

If you would like your brows to have a specific style/colour, please bring any brow pencils/brow makeup and pictures as a guideline.

A patch test will be required before undergoing any PMU treatments.

Before the day of your treatment, AVOID the following:

• Alcohol/caffeine 48 hours before treatment day (This will minimise any lymphatic oozing/bleeding and swelling after the treatment). Alcohol/caffeine thins the blood and can cause bleeding making it difficult to implant pigment resulting in uneven healed results.

• Ibuprofen and aspirin for 48 hours prior

• Sunbeds/direct sunlight for a minimum of 7 days, any type of UV tan will cause the skin to prematurely exfoliate effect the healed results.

• NO Botox treatments within the last two weeks before treatment.

• No blood thinners unless you are on prescription medication.

• Tinting/waxing must be carried out at least one week before treatment. It is advised to grow your eyebrow hair as much as possible before treatment.

If you are on any medication/have any current medical conditions, please inform us of these, as some medications/conditions may contraindicate your treatment or require a GP's note.

THE AFTERCARE INSTRUCTIONS ARE EXTREMELY IMPORTANT TO ACHIEVE OPTIMAL RESULTS.

Included in your initial treatment price is one retouch session. Any additional retouches after this will be charged a fee of £50 (within 6-8 weeks of your last touch-up appointment).

Thirty minutes after your treatment, clean the treated area with cooled-down boiled water using a clean cotton pad. This will remove any blood and lymphatic fluid from the treated area. Repeat this step two more times, leaving two hourly intervals in between.

This will prevent a lymphatic crust from forming allowing your eyebrows to breathe.

Starting day 2, use an anti-bacterial hand soap (dilute well with water) for the next five days to clean the treated area. Rinse well and pat dry. This will help prevent a bacterial build-up - preventing infection.

DO NOT USE ANY CREAMS, LOTIONS OR POTIONS ON YOUR EYEBROWS!

Permanent makeup is implanted so shallow into the skin that this will affect your healed results.

If required, a healing balm specific for permanent makeup will be provided to you at your treatment; this must be used sparingly to achieve maximum retention - only use the tiniest amount, just enough to create a very thin layer (The brows must not be saturated).

FOR THE NEXT 14 DAYS

-NO EXCESSIVE SWEATING, I.E., GYM, RUNNING ETC (SWEAT = SALT AND THIS WILL PUSH THE PIGMENT OUT OF THE SKIN)

• NO PICKING, PEELING OR SCRATCHING! pat lightly if your brows are itchy but ensure you have clean hands!

• NO SWIMMING

• NO SUNBED

• NO SAUNAS

• KEEP THE TREATED AREA DRY AT ALL TIMES

• NO MAKEUP

• NO CREAM OR LOTIONS ON THE TREATED AREA

LONG TERM AFTERCARE

• Use a quality sunscreen factor 30+ - sun exposure and sun beds cause the skin to exfoliate, which will exfoliate the pigment from the skin over time and may effect the colour of the pigment.

• Avoid using harsh exfoliating products

Yes, if you are an existing client.

If you have any existing work from a previous artist, we may or may not be able to work over it.

We will need to see if the previous work can be covered effectively. Please send clear photos of your eyebrows without makeup before booking a new appointment.

If we cannot go ahead with your appointment due to the current condition of your eyebrows, removal may be advised before a new treatment can go ahead.

If removal is needed we can provide you with the details for a laser specialist - just drop us a message.

Anyone under the age of 18.

The following conditions may contraindicate or delay your treatment:

• Diabetes - a doctor's note will be required.

• Epilepsy - the condition must be well controlled with no seizures within 2 years. Bare is mind bright lights are being used throughout the treatment. A doctors note will be required.

• Roaccutane - this is an extremely strong medication which puts you at high risk of hypersensitivity, scarring and hyperpigmentation. You must be off the medication for a minimum of 12 months to allow the skin to normalise.

• Keloid scarring - No treatment

• Blood thinners - A doctor's note will be required for the treatment.

• Pregnancy/ Breastfeeding - No treatment.

• Haemophilia

• Chemotherapy/ radiotherapy - Please allow six months post-chemotherapy/ radiotherapy to ensure your immune system is strong enough to avoid any risk of infection.

• Hepatitis (A, B, C, D)

• HIV/AIDS

• Skin damage/ Sunburn - please allow 2-4 weeks pre and post-treatment for holidays; suntan/sunburn will affect the healing process.

• Heart disease

Please bare in mind that specific medications/alcohol use/caffeine intake can thin the blood. This can cause easy bleeding, pushing the pigment out of the skin, which may result in an additional touch-up. May this be required, there will be an additional fee of £45.

If you have any existing work, we may or may not be able to work over it.

We will need to see if your current work can be covered effectively. Please send clear photos of your eyebrows without makeup before booking a new appointment.

If we cannot go ahead with your appointment due to the current condition of your eyebrows, removal may be advised before a new treatment can go ahead.

A doctor's note can be provided for your GP to sign - please get in touch for this.

When booking a new set of eyebrows, one free top-up is included. This is usually around 6-8 weeks after your first appointment and no longer than 12 weeks. This is what we call a 'perfection visit'. This will rectify imperfections; after this, you will only be required to return every 1-2 years for an annual colour boost.

No, the treated area may be slightly red for a few days; however, this mainly occurs with sensitive skin clients. Besides this, you should be able to continue your daily life as usual.

The first appointment is 2.5 hours long. We will spend around 1 hour creating your pre-draw design, and once you are 100% happy, we will continue to the next step.

Included in your treatment cost is one free touch-up session 6-8 weeks later; this appointment is around 1.5 hours long.

Yes, however, your eyebrows will be darker and more prominent for the first week. The final result will be visible from 4-6 weeks once your skin has been through the healing process.

Want to feel flawless, look younger and save time?

Anyone over the age of 18 that would like to save time and feel better in their skin.

Permanent makeup can enhance your features with a soft natural look or be applied to replace makeup.

It’s a convenient alternative if you have allergies to conventional makeup or you're sporty and want to look your best without worrying about your makeup smudging or sweating off.

Perfect for those with poor vision or who have difficulty applying cosmetics, it's great if you’ve got a busy lifestyle and don’t have time to practice applying and refreshing makeup throughout the day and evening.

No. If it's needed, a healing balm specifically created for permanent makeup will be provided to you at your treatment; this must be used sparingly to achieve maximum retention.

Any other lotions/ potions/ creams/ ointments can cause the pigment to lift out of the skin; this may result in an additional touch-up at an additional cost.

Permanent makeup can last anywhere between 2-5 years. However, longevity depends on age, lifestyle, skin type, aftercare and sun exposure.

The best way to care for your pmu is to wear an SPF 30+ when exposed to sunlight to avoid premature fading.

Clients generally have a top-up every 1-3 years to give the treated area a boost.

Top ups are not mandatory yearly and should only be carried out when the permanent makeup has faded at least 40%.

Yes, at Poise, we use all permablend pigments which are vegan and cruelty-free.

Yes. Permanent makeup is perfect for those with little to no hair, as we can reconstruct your eyebrow. This treatment is also excellent for clients that have alopecia or clients that have had hair loss due to cancer or any other related health condition.

Yes, of course, this is primarily down to personal preference; however, at your appointment, we will do a pre-draw design; this design is created based on measurements from your facial structure.

Remember, your eyebrows are sisters and not twins. A good point to be aware of is that no two sides on one face are symmetrical. However, we will do our best to achieve as much symmetry as possible.

A particular brow style may be recommended based on your current eyebrow hair, shape, colour and thickness. However, the majority of the time, this is a personal preference.

No, it is advised to leave your eyebrows to grow as much as possible before your treatment; however, if you prefer to wax and tint, this must be carried out at least one week before the treatment.

A wax/tint is recommended every 6-10 weeks. A tint is recommended every so often to boost your eyebrows if you are fair-haired. If your eyebrows go too light, your permanent makeup brows look dull.

Yes, a patch test is required a minimum of 48 hours before the booked treatment.

A patch test can be performed within the salon, or this can be posted to you.

The patch test package will include the pre-care advice, a patch test, patch test instructions, medical contra-indications etc.

The form must be signed and returned to your technician at your appointment.

Absolutely. Permanent makeup can be created naturally or to replace makeup. This is individual and will be discussed during your consultation.

Yes, booking a permanent makeup appointment requires a £50 booking fee. This is to secure your slot and guarantee that the treatment will go ahead. The fee will be credited towards the remaining balance due on the day of your appointment.

Booking fees are non-refundable and non-transferable; please see policies for more info.